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Privacy Policy

Certifiqat (Red Pcs AB) provides the service. For any inquiries, please contact us at support@certifiqat.com.

1. General & Definitions

1.1 Personal Data:
By “personal data” or “data,” we mean the information we collect about you as an existing or potential customer, a subscriber to our newsletters, or a visitor to our site. Personal data includes any information that, directly or indirectly, can be linked to a living individual, such as names, contact details, IP addresses, and interests.

1.2 Processing of Personal Data:
Processing of personal data includes any action taken with your personal data, whether automatic or manual. This includes collection, registration, storage, processing, production, use, disclosure, dissemination, adjustment, deletion, or destruction.

1.3 Legal Basis for Processing:
We process your personal data based on the General Data Protection Regulation (GDPR). Our processing relies on one of the following legal bases:

  • Consent: You have given your consent to the processing.
  • Performance of a Contract: The processing is necessary to fulfill a contract with you.

2. Collection & Use

2.1 Subscription to Newsletters and Email Broadcasts:
When you subscribe to Certifiqat’s newsletter, you provide your contact details. By subscribing, you agree to receive our newsletters, relevant news, guides, and product information via email and/or SMS.

2.2 Account on Certifiqat’s Platform:
By registering an account on Certifiqat.com, you consent to us communicating with you through platform notifications, newsletters, email broadcasts, and SMS. We collect data regarding your activity, preferences, and behavior to provide personalized recommendations and improve our service.

2.3 Customer Relationship:
As a customer of Certifiqat, we process your data to identify you as a user and manage and deliver services according to your contract and interests.

2.4 Participants in Training or Events:
If you register for any of Certifiqat’s trainings or events, we process your personal data to deliver services related to your participation. This may include information about allergies, dietary preferences, and other relevant details.

3. Sharing Your Data

3.1 Disclosure to Third Parties:
We may disclose your data to fulfill a contract, improve our service, or for other operational purposes. Trusted third parties, including companies within our group, may access your data to provide, improve, protect, and promote our services. Third parties may only use your data for the purposes outlined in our agreements with them. For partners outside the EU/EEA, special protective measures ensure secure handling of personal data.

3.2 Third-Party Applications:
With your approval, third parties may access your data and account through Certifiqat’s APIs. Their use of your data is governed by their privacy policies and terms.

3.3 Authorities, Laws, and Regulations:
We may disclose your data to comply with legal requests, protect individuals from harm, prevent fraud, or as required by law and authority decisions.

3.4 Other Disclosures:
With your consent, we may disclose your data to other companies, organizations, or individuals outside of Certifiqat.

4. Data Protection & Retention Period

4.1 Data Security:
We continuously work to protect our customers’ privacy through encryption and other security measures. We are committed to developing new security features to protect the data of our customers, partners, and other stakeholders.

4.2 Data Retention:
We retain your personal data as long as there is a customer relationship or as necessary to achieve the purposes described in this policy. Upon termination of the customer relationship, we delete your data when possible. However, we may retain data to fulfill legal obligations, resolve disputes, or enforce agreements. Data deletion will result in anonymization unless otherwise requested by you.

4.3 Newsletter Subscribers:
Personal data for newsletter subscribers will be managed until you request deletion, such as by unsubscribing from our emails.

5. Your Rights

5.1 Consent Withdrawal:
You have the right to withdraw your consent for data processing at any time. However, to provide our services, we need to process your data. Refusal to provide data may prevent us from delivering the services you desire.

5.2 Data Subject Rights:
In accordance with applicable data protection laws, you have the right to:

  • Request access to your personal data.
  • Request correction of incorrect data.
  • Request deletion of your personal data.
  • Request restriction of data processing.
  • Request data transfer to a third party.
  • Object to the processing of personal data.

Contact us at support@certifiqat.com for any of these requests. You can also file a complaint with the Data Protection Authority.

6. Collection of Data from Third Parties

6.1 Enhanced Customer Experience:
With your consent, we collect data about you from third parties to tailor your experience on the platform. This allows us to provide relevant tips about courses, events, and news based on your interests.

6.2 Opt-Out Option:
If you choose not to consent, you will still receive tips, but they will not be customized to your preferences.